Ring Pro Doorbell Chime Buzzing

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Ring pro doorbell chime buzzing. The internal mechanical doorbell works perfectly the ring does not. When i contacted ring support they informed me that ring doorbell 2 does not have the doorbell chime type setting. Disconnecting power causes two major problems. Second the indoor chime won t ring when someone hits the doorbell.

I started by using the 16v 10va transformer that came with the chime. Hey jrancatore if you are using a digital chime kit and only the chime kit is going off by itself please ensure that chime is on our chime compatibility list if the random ding alerts are also coming from the video doorbell to your app during these occasions please check for any damage debris or objects near the doorbell button. Very good article for ring doorbell pro. Ring doorbell guide working about 10 15 days ago and guessing from low voltage and not enough to keep the battery charged.

I just installed a ring pro and connected the power kit to 1 of 2 mechanical doorbell chimes in our 1 year old house with a pre existing 16v transformer. For ring pro to function correctly the voltage needs to be listed as good or when you tap it at least 3 900mv. I then replaced the transformer with a new 16v 30va transformer recommended for ring same issue. Your ring video doorbell pro requires a power source that supplies a minimum of 16 volts ac at 20 volt amps when connected directly to a transformer plug in adapter or 30 volt amps when used with an internal doorbell.

I replaced the doorbell chime with a heath zenith 2735 from the approved list same issue. Select your ring pro. Mine is only 10va so they are sending me a replacement one that is 30va. Select your ring video doorbell pro.

Open the ring app. That worked successfully for a couple of weeks. I have two ring pro video doorbells connected to a mechanical chime. First the ring device will no longer charge.

Furthermore they informed me that i need a 30va transformer for my mechanical door bell. You will need to ensure it has the right chime kit type under the main menu devices doorbell pro device settings general settings doorbell chime type. Disconnected the ring doorbell and reinstalled old doorbell button. But then one of the ring pro s started going offline due to low voltage.

No more buzzing 12v at both chimes and button and doorbell button and chimes work again. Hey genesis531 did you ensure that you have the ring app configured with the ring video doorbell pro to know what kind of chime kit you have. Your ring pro requires a power source that supplies a minimum of 16 volts ac. To check the voltage of your ring pro.

I ran brand new doorbell wire to support this installation.