Ring Motion Alerts Stopped Working

What do i do.
Ring motion alerts stopped working. If an event doesn t appear your ring device has most likely been disconnected from your wifi network. My motion zones are active but i am not receiving any alerts. As of yesterday morning it has stopped recording or alerting me to any motion triggered events. For example if you activate notifications on your phone they will not be automatically activated on your tablet.
To adjust the sensitivity of the ring s motion detection start by opening up the ring app on your phone and tapping on your ring doorbell at the top of the screen. If you have multiple echo devices all of the devices will make the announcement. If you are experiencing the above then your ring pro may have disconnected itself from your wifi network. First make sure your notifications are enabled.
You can adjust this through the alexa app on your mobile device. Notification settings are specific to the device connected to ring not your actual ring. For ring doorbells and cameras. Follow the prompts in the ring app to save the setting.
If your device is functioning properly a new event will appear in your activity log. You should also check your ring device s internet connection. In the ring app go to your device settings and make sure the switches for both ring alerts and motion alerts are set to the blue on position. Prior to this it has worked fine in this regard.
I can still access live view and a recording is generated any time that i do so. I have had my ring doorbell 2 installed and working since november 2018. Depending on what you ve named your ring device note. Notification settings are specific to each mobile device connected to ring not your actual ring doorbell or stick up cam.
When a motion alert is triggered on your ring device your amazon echo will flash yellow send an audible chime and announce that someone is at the front door or back door side yard etc. Check this by pressing the doorbell button or triggering a motion alert. Go to your device settings in the ring app and make sure the buttons for both ring notifications and motion notifications are set to the blue on position. Notification settings have to be set individually for different devices.
Even if your wi fi network is functioning normally your ring device could be running into problems connecting. To re enable a motion go to the motion settings and tap on a zone to activate it again. You don t get any alerts in the ring app. Select zones and ranges.
Tap the motion zone you would like to disable. For example if you activate notifications on your phone they will not be automatically activated on your tablet. Ensure the switches for both ring alerts and motion alerts are toggled on they ll both be blue. When you push the button on your ring it emits a sound.
Go to the device you want to check and make sure the buttons for both ring alerts and motion alerts are set to the blue on position. Try restarting your router to reconnect to your wifi network. The ring app doesn t show any events being captured. Make sure your notifications are enabled in the ring app.
Tap on motion settings. Doorbell or stick up cam. Then follow the prompts to save the change.