Ring Motion Alerts Not Working

While cameras such as spotlight cam indoor cam floodlight cam and stick up cam only send out motion alerts doorbell products such as ring video doorbell ring video doorbell 2 ring video doorbell 3 ring video doorbell 3 plus ring video doorbell pro and.

Ring motion alerts not working. Doorbell button presses are considered separate events from motion events. What do i do. Notification settings have to be set individually for different devices. If you want to set your motion zones follow the steps listed below.

I have had my ring doorbell 2 installed and working since november 2018. If i disable or turn off the camera s motion detection on my doorbell will i still receive chime announcements when the doorbell is pressed. For stick up cam you ll only see the button for motion alerts. If your motion alerts are activated but your device is still not capturing people try extending.

To re enable a motion go to the motion settings and tap on a zone to activate it again. On that note you should double check to make sure that ring alerts and motion alerts are even enabled on your primary device. For example if you activate notifications on your phone they will not be automatically activated on your tablet. In the ring app go to your device settings and make sure the switches for both ring alerts and motion alerts are set to the blue on position.

Buttons one for ring alerts and another for motion alerts. Follow the prompts in the ring app to save the setting. Prior to this it has worked fine in this regard. Getting started with ring notifications depending on your ring device there are two different types of notifications you ll receive.

Tap on the three lines on the top left side of the screen. Open your ring app. First make sure your notifications are enabled. If you just installed your floodlight cam you won t receive any motion alerts unless you set and activate at least one motion zone in your motion alerts.

They are not queued for future retrieval and the notifications do not have to be cleared. Make sure the motion alerts button is set to the blue on position to activate these alerts. Tap the motion zone you would like to disable. As of yesterday morning it has stopped recording or alerting me to any motion triggered events.

Essentially if you aren t seeing ring notifications on a secondary device you just need to enable notifications on that device. Notification settings are specific to each mobile device connected to ring not your actual ring doorbell or stick up cam. Tap on your floodlight cam. For example if you.

I can still access live view and a recording is generated any time that i do so.