Ring Doorbell 2 Night Vision Not Working

Ring pro works fine for a couple of events and then stops working.

Ring doorbell 2 night vision not working. I think this started with the new update to the app. Your ring pro requires a power source that supplies a minimum of 16 volts ac. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. All i have done is turned on the porch light during the night and turned on the color night vision in video settings.

This makes absolutely no sense to me as there is a front yard light on a pole no more than about 5 yards from the doorbell. Night vision doesn t work. I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off. But ring has been tenacious and through constant.

Open the ring app. Power pro is installed everything else is working fine i have reset the camera. Now the doorbell will work through the dark hours. To check the voltage of your ring pro.

I did not cover up the infrared sensors with tape. Not ringing your existing internal doorbell correctly. Doorbell working as advertised.